Covid-19 (Coronavirus) Information

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Contact us

 

Did you know that the majority of issues can be solved online? Visit our help hub to find out more.

 

Emailing us

 

For queries regarding your account email:

[email protected]

 

Writing to us

You can write to us at:

iSupplyEnergy
Richmond House
Richmond Hill
Bournemouth
Dorset
BH2 6EZ

Emergencies

 

If you're experiencing a power cut call 105 or smell gas call 0800 111 999.

 

To find out what to do when there's a problem with your meter please visit our customer support page.  

 

Complaints

 

We’re sorry to hear that you’re unhappy, tell us what’s happened so we can fix it. Our complaints process explains what to do.