Before contacting us you may want to look at our 'Ask us a Question' page to obtain an instant answer. If you are already a customer then viewing 'Ask us a Question' whilst logged into your online account will display a wider range of answers.
Please see our Help page emergencies section.
If you are not happy about our service or something we have done then please let us know by contacting us. Our complaints procedure explains what will happen when you make a complaint.