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Cookie policy


Please read our Website Terms and Privacy Notice carefully before using this site. iSupplyEnergy reserves the right to update these documents from time to time and you should review these periodically for changes and updates. 

As of the 26th of May 2012, the European Union has mandated a new regulation which requires website visitors to opt in to having their user behaviour recorded in the form of cookies. To comply with this new e-Privacy Directive, we need to ask for your consent to set these cookies.

This website uses cookies. A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies are useful because they allow a website to recognise a user's device and allow certain internet functionality such as remembering that a user is logged in on a certain site, or allowing them to add items to an online 'shopping basket' on retail pages. You can choose to enable or disable Cookies in your web browser. By default, your web browser will accept Cookies, however this can be altered. Disabling Cookies may prevent you from using the full range of services available on the website.

Some of the cookies we may use are essential for parts of the site to operate. These are first party cookies and any that we use will be listed in our Schedule 1 table. You may delete and block these cookies from this site, but parts of the site might not work. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Other cookies we use are "analytical" cookies. These may be first party cookies or third party cookies. These are listed below in our Schedule 2 table. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. These Cookies are not integral to the services provided by the website to you and may be blocked by you.

We use cookies to help make this website easier to use and your experience better. To comply with the new e-Privacy Directive, we need to ask if you do not want cookies to be used.


Schedule 1: First-Party Cookies


Name of Cookie Purpose
PromotionsCookie This is a First Party Cookie used to track visitors to our website through our systems to ensure any promotional offers are correctly applied. This cookie automatically expires 30 days after you have visited the relevant promotional landing page for the first time.


Schedule 2: Third-Party Cookies


Name of Cookie Name of Provider Purpose
Google Analytics Google To collect anonymous traffic data. See details below
Site Scout This is a marketing cookie that tailors the advertisements you see on other web sites. This information is not combined with any other personal information you may provide whilst on our site. This cookie automatically expires 7 days after you have visited our website for the first time.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics sets the following cookies as described in the table below. A default configuration and use of Google Analytics sets only the first 4 cookies in the table.


Cookie Name Description Expiration
__utma This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set/update.
__utmb This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the_setSessionCookieTimeout() method. 30 minutes from set/update.
__utmc This cookie is no longer used by the ga.js tracking code to determine session status. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. Not set.
__utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. 6 months from set/update.
__utmv This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar()method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _setVar() method for the tracking code on your website page. 2 years from set/update.
__utmx This cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site. See the Website Optimizer Help Center for more information.