Contact Us

Before contacting us you may want to look at our 'Ask us a Question' page to obtain an instant answer. If you are already a customer then viewing 'Ask us a Question' whilst logged into your online account will display a wider range of answers.

If you want to switch to iSupplyEnergy

Please click on the Quote Now button to get a quote and sign-up online.
If you have any questions you would like to ask please contact us.

Moving home

If you are moving home then please visit our Ask us a Question page after logging in to your online account to transfer your electricity supply to your new home.


If you have a problem with your electricity supply (such as a power cut) you will need to contact your local network operator.
To find out the correct emergency number for your area please use our Emergency Number Lookup.

Write to us

Richmond House
Richmond Hill


If you are not happy about our service or something we have done then please let us know by contacting us. Our complaints procedure explains what will happen when you make a complaint.

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How can we help?

Please visit our 'Ask us a Question' page to obtain an instant answer

help agent questions

Ask Us a Question

help agent telephone

Sales Assistance

0330 2020298

UK local rate call

Monday to Friday 9:00-17:00
Excluding Bank Holidays