iSupplyEnergy Accessibility Statement
iSupplyEnergy is committed to providing a website that is accessible to the widest possible audience, including people with visual,
hearing, cognitive or motor impairments. The website has been designed to be compatible with the types of adaptive technology used
by people with any of the above impairments. We've followed the best practice accessibility guidelines created by the World Wide
Web Consortium (W3C). Maintaining an accessible site is an ongoing process and we are continually working to provide the most inclusive
experience we can. However, if you have any problems using this website or have any suggestions, please
let us know as we value your help.
Please note that content from external sites that we link to or present on our site may not have the same accessibility standards
or be compatible with adaptive technology because they are from sources that are not within our direct control.
You can change the way this website looks to suit your preferences. The settings that do this differ from browser to browser,
but most browsers offer some or all of the following:
Increasing the font size. If you find the size of the text on isupplyenergy.co.uk too small you can easily adjust
it by using the font size setting in your browser. If you use Internet Explorer 6, go to the "View" menu, select "Text Size"
and then select "Larger". If you use Internet Explorer 7 and 8 or Firefox, you can resize text using the zoom function by
pressing and holding down "Ctrl" and "+". This will then zoom in allowing users with low vision to see the text more clearly.
Use "Ctrl" and "-" to decrease the zoom again. Using “Ctrl” and scrolling the mouse wheel will have the same effect of
increasing or decreasing font size.
Adjusting text and colour changes. Some users who rely on screen magnifiers can find white backgrounds give off a glare.
You can change both the background and the text on isupplyenergy.co.uk by changing some settings in your browsers.
If you use Internet Explorer, look in the 'Tools' menu, select "Internet Options", select "Colors" and make changes to text
and background colours in the "Colors" panel.
Some of the documents on isupplyenergy.co.uk are created in Adobe Acrobat Portable Document Format (PDF) for ease of viewing online and printing.
Adobe Reader enables you to read these PDFs. The latest versions of Adobe Reader (7.0 and above) offer more in the way of accessibility than earlier versions.
You can download the latest version of Adobe reader here
The following link also provides helpful additional information on accessibility and Adobe documents:
If you use Windows, there is a program called Accessibility Wizard that enables you to set preferences for using your PC and the internet.
To find the Accessibility Wizard, look in the Start menu, select "Programs", select "Accessories", select "Accessibility",
select the "Accessibility Wizard" and then follow the instructions.
isupplyenergy.co.uk develops its online content to support a reasonable range of web browsers and operating systems and will include the
top three most popular browsers. The site is written to the latest standards in order to be compliant with all modern browsers.
The later versions of Internet Explorer, Firefox and Google Chrome are supported. Earlier versions of Internet Explorer and other browsers
may only be partially supported by this website. Partially supported browsers will allow you to access the content on isupplyenergy.co.uk,
but there is no guarantee that the content will be displayed correctly. You should regularly upgrade your browser.
This site is not currently optimised for mobile browsers but this will be addressed in a subsequent release.
Feedback about isupplyenergy.co.uk accessibility
Your suggestions and feedback on how to improve accessibility on isupplyenergy.co.uk are very much appreciated.
If you are experiencing any difficulties accessing the information on our pages, or would like to send us some feedback in general,
please contact us
For further information on various disabilities and accessibility, accessibility agencies advise visiting the BBC website as it is
known to be a useful and comprehensive source of information.
Other Recommended sites:
Royal National Institute for the Deaf
British Deaf Association's 'Sign Community' Website
Royal National Institute for the Blind
Disability Rights Commission
Web Accessibility Initiative (WAI)