Understanding Your Annual Statement

Annual statements are issued to you once a year. The annual statement will provide information about your current usage and tariff, and will help to give you a better understanding of your energy usage and help you budgeting for your energy requirements for the coming year. We have followed industry guidelines to make your annual statement as simple and easy to understand as possible.

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Frequently Asked Questions

  1. Will I now receive an annual statement every year?
    - Yes, you will receive an annual statement once a year, clearly displaying your electricity usage which will help you to compare year on year.
  2. I am a customer of iSupplyEnergy, however, I have not received an annual statement. Why is this?
    - An annual statement is only sent to customers who have been a customer of iSupplyEnergy for at least 12 months. If you have been a customer of iSupplyEnergy for less than 12 months, you will receive an annual statement at a later date.
  3. Why do I need to receive an annual statement?
    - Annual statements are now produced to provide you with extra information about your energy usage. It is a government backed incentive and is there to help you make any informed decisions about your energy usage and choice of supplier.
  4. Should I retain my annual statement?
    - iSupplyEnergy recommends that you keep a copy of your annual statement for future reference.